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Resources:
Design tips Stories Redesigns: Hartford ctnow.com Omaha Santa Fe Birmingham Springfield Newport News Pittsburg
Newport News’ goals Before redesign Prototype Before & after 6 more banners Automotive cover Recruitment cover Real estate cover House ads 1 House ads 2 Recruitment filler Real estate filler Focus groups  Daily Press Newport News, VA
105,000 daily circ. Aubrey Johnson, Classified advertising manager |
 FOCUS GROUP RESULTS 1. Everyone preferred the color banner to the black and white banner. They also preferred the use of one spot color to no color. 2. Almost no one uses the index. They didn’t realize it directed them to the appropriate page for each category. 3. Most people use the classification name rather than the number to find particular categories, so increasing the size of the number at the expense of the name made ads more difficult to find. 4. Everyone preferred the old iconographic category headings to the new headings containing photos. 5. No one consulted the marketing information in the main banner before placing an ad, but many said the redesigned format was more helpful. 6. Many people liked having the Under $50 listings grouped under a single classification on the cover. 7. Many people were confused by the inclusion of editorial content as filler in recruitment and real estate. Some thought the content was advertising while others did not perceive the information as useful. |